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Upon finally receiving my Stray Cat Rock dual format box set from Zaavi, I realized the collectible booklet mentioned on the back cover was missing. I was pissed since it took forever for this to be finally released and now I was missing the booklet on top of the long wait! 
So I emailed Arrow directly and was informed of the following:
Due to some severe faults at the manufacturing plant, all of our copies of Stray Cat Rock: The Collection have had a 15 cert printed on them instead of the accurate 18 and some copies are also missing the collectors booklet.
To ensure that all copies are corrected, we have had to recall all of the box sets so a new sleeve can be reprinted and the booklets reinserted. Unfortunately this means that the release date has had to be pushed back to October 27th.
We can only apologise that this release has been fraught with delays and rest assured we are trying our hardest to ensure that this situation is rectified as soon as possible...
If you do receive a copy with the inaccurate certification information or without a booklet please contact the manufacturer direct via email: enfield.customerservices@sonydadc.com or by telephone: 0870 241 5160 who will be able to assist you.
I got in touch with sonydadc and they said my replacement box and the missing booklet will be dispatched right away. No hassles with having to provide proof of purchase either. :up:
So I emailed Arrow directly and was informed of the following:Due to some severe faults at the manufacturing plant, all of our copies of Stray Cat Rock: The Collection have had a 15 cert printed on them instead of the accurate 18 and some copies are also missing the collectors booklet.
To ensure that all copies are corrected, we have had to recall all of the box sets so a new sleeve can be reprinted and the booklets reinserted. Unfortunately this means that the release date has had to be pushed back to October 27th.
We can only apologise that this release has been fraught with delays and rest assured we are trying our hardest to ensure that this situation is rectified as soon as possible...
If you do receive a copy with the inaccurate certification information or without a booklet please contact the manufacturer direct via email: enfield.customerservices@sonydadc.com or by telephone: 0870 241 5160 who will be able to assist you.
I got in touch with sonydadc and they said my replacement box and the missing booklet will be dispatched right away. No hassles with having to provide proof of purchase either. :up:
I wish I had ordered it directly from Arrow or Amazon to have avoided this whole mess in the first place.
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